TicketKarle is committed to protecting the privacy and personal data of all users. This Privacy Policy explains what information we collect, how we use it, and your rights. By using our platform, you agree to the practices described in this policy.
1. Information We Collect
We collect Personal Identification (name, email, mobile, date of birth), Booking Information (routes, dates, seat preferences), Payment Information (transaction IDs and masked details), Device & Usage Data (IP, browser, OS, usage patterns), and Location Data (with your permission).
2. How We Use Your Information
To process and confirm ticket bookings; send booking confirmations and e-tickets; process payments and issue refunds; respond to customer support queries; personalise your platform experience; and comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell or rent your personal data. We may share with bus operators (to facilitate travel), payment processors (for transactions), analytics providers (under confidentiality agreements), and law enforcement (when required by law).
4. Data Security
We employ SSL encryption, secure servers, and access controls to protect your personal data. No method of transmission over the internet is 100% secure.
5. Data Retention
We retain personal data as long as necessary for the purposes described, or as required by law. You may request deletion by contacting support@ticketkarle.in.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may withdraw consent for marketing communications at any time.
7. Cookies
Our website uses cookies to enhance your browsing experience and analyse usage. You may disable cookies through your browser settings.
8. Changes to This Policy
We reserve the right to update this policy at any time. Changes will be communicated via email or a notice on our platform.
For privacy-related queries, contact us at support@ticketkarle.in